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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sean S

February 5, 2026

5  out of  5
rating by Sean S
"State Farm Dwight Mack in Chaska has been nothing but high class extremely easy and friendly to work with insurance agency that you can ask for they always are super prompt and courteous about everything. I’ve asked them and I’ve enjoyed being their customer."
We responded:
"Thank you so much for your kind words and 5-star review, Sean! We're thrilled to hear that your experience with Dwight Mack State Farm in Chaska has been easy, friendly, and prompt. It's always our goal to provide high-class service and make insurance simple and stress-free for our customers. We truly appreciate your trust and look forward to continuing to serve you and your family!"
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Yasmin Abdi

January 29, 2026

5  out of  5
rating by Yasmin Abdi
"Maddie, the Customer Service Manager, is absolutely amazing to work with. She communicates clearly and promptly, is incredibly fast and efficient, and does everything with genuine kindness. She made the entire process as easy and stress-free as possible, and her professionalism really stands out."
We responded:
"Thank you so much, Yasmin, for your wonderful review! We're delighted to hear that Maddie provided you with clear communication, efficiency, and kindness throughout your experience. We’re proud to have her on our team and glad she could make the process easy and stress-free for you. Your kind words mean a lot to us and to Maddie personally. We truly appreciate your support!"
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Isaac Bugarin

January 22, 2026

5  out of  5
rating by Isaac Bugarin
"I’ve been with Dwight Mack State Farm since I first moved to North Dakota in 2021, and I cannot recommend him and his staff highly enough. I started with auto and renters insurance, and despite moving apartments several times, Dwight made the transitions seamless and stress-free. In 2022, I sat down with him to discuss life insurance. He was incredibly knowledgeable and provided the peace of mind I needed, always ensuring my best interests were the priority. Most recently, he helped me navigate a move out of state, transitioning my coverage to homeowners insurance without a hitch. Dwight and his team are professional, sincere, and accessible. He truly feels like a 'real-life neighbor'—someone I can call at any time for honest advice on my coverage. If you want an agent who actually cares about your future, look no further. He treats me like family and his knowledgeable and empathetic. I’ve never felt like Dwight is ever trying to “sell” stuff to me; it’s more of a “guide and teach” me. Having him in my corner gives me peace of mind. 5 star experience from day 1. He’s the man that covers my can! 😎"
We responded:
"Thank you so much, Isaac, for your heartfelt review! We’re honored to have earned your trust, and it means a lot to hear how Dwight and our team have been able to support you through every step—from auto and renters insurance to life and homeowners coverage. Our team truly strives to be a trusted advisor and neighbor, and we’re thrilled that our knowledge, sincerity, and care have made such a positive impact. Your kind words inspire us to keep providing that same level of service to all our customers. Thank you for your friendship and again for choosing us to have your back—we’re always here to cover you and your can!"
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Joanna Tacheny

December 26, 2025

5  out of  5
rating by Joanna Tacheny
"Maddie has always been amazing to work with over the years! She has excellent customer service skills and always responds so quickly!!"
We responded:
"Joanna, we really appreciate you taking the time to share your experience! Maddie is truly a gem, and it’s great to hear how her responsiveness and dedication have made such a positive difference for you over the years. Thank you for being such a loyal customer—we look forward to continuing to support you whenever you need us!"
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John Krostag

October 29, 2025

5  out of  5
rating by John Krostag
"Very smooth transition. Unlike the prior company. (Farmers)"
We responded:
"I'm glad to hear that your transition went smoothly with us, John! We always aim to make things as seamless as possible for our customers, and it’s great to know we hit the mark with you. Welcome to our State Farm family!"
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Barbara Kiley

October 23, 2025

5  out of  5
rating by Barbara Kiley
"I put my trust in Dwight and he hasn't let me down. I told him what I needed and he came up with programs to fit my needs. Thanks Dwight!"
We responded:
"I’m really glad to hear that you've been satisfied with the service and solutions we've provided, Barbara. Thanks for putting your trust in me and being the BEST part of State Farm!"
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Zach Mefford

October 13, 2025

5  out of  5
rating by Zach Mefford
"Brady is very knowledgeable and great at helping you find better rates and better coverage!"
We responded:
"Thank you, Zach, for the kind words about Brady! We pride ourselves on providing helpful and knowledgeable service, and it's fantastic to know that Brady was able to assist you in finding better rates and coverage. We appreciate your support and trust in us for your insurance needs!"
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charles pelzel

October 2, 2025

5  out of  5
rating by charles pelzel
"I was able to switch from my current auto insurance plan to State Farm. I worked with Brady and he did an excellent job in explaining all my options. He was great to work with and I highly recommend him to take care of all your insurance needs."
We responded:
"It's fantastic to hear that you had a positive experience working with Brady during your switch to State Farm, Charles! Brady truly is great at what he does, and we're lucky to have him as part of our team. We're thrilled to have you on board; welcome to our State Farm family!"
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Paul Harnung

September 25, 2025

5  out of  5
rating by Paul Harnung
"Great experience working with Dwight’s team to provide me customized solutions for my home, auto and umbrella policies! Highly recommend giving them a shot to cover your insurance needs!"
We responded:
"I'm thrilled to hear that you had a great experience with our team, Paul! It's always our goal to provide solutions that truly fit your needs, so it’s wonderful to know we hit the mark with you. Your recommendation means a lot to us, and we're here whenever you need assistance. Thanks for choosing us for your insurance needs!"
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Leticia Harnung

September 25, 2025

5  out of  5
rating by Leticia Harnung
"The team is so helpful in answering all our questions. We are excited to move our policies to people who care about us!"
We responded:
"I'm truly delighted to hear about your positive experience with our team, Leticia! We always strive to be as helpful and caring as possible, and it's fantastic to know that our efforts are making a difference for you. We're excited to have you as part of our State Farm family and look forward to continuing to support you with all your insurance needs."
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Jerry Pruitt

September 4, 2025

5  out of  5
rating by Jerry Pruitt
"I obtained a notarization and two witnesses for some documents- no charge"
We responded:
"I'm glad we could assist you with your notarization and witnesses, Jerry. We're here to make things as easy as possible for you!"
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k N

May 7, 2025

5  out of  5
rating by k N
"The agent was very helpful and provided a very competitive alternative to my existing coverage"
We responded:
"So happy we could offer you a competitive alternative for your coverage. It's our goal to ensure that you have the best options. Thanks for trusting us with your insurance!"
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Joe Berchem

September 23, 2024

5  out of  5
rating by Joe Berchem
"Easy to work with and a great communicator. He genuinely cares about you and wants what is best for his clients"
We responded:
"Thank you for the five star review, Joe! It’s always our goal to make sure customers feel well taken care of. We appreciate your business!"
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Clement Yeboah

August 6, 2024

5  out of  5
rating by Clement Yeboah
"The staff and representatives are just awesome.they make you feel a sense of belonging.they run you through all the procedures and help with recommendations..The representative I spoke to was Connor..Very great guy✌️✌️✌️🔥🔥"
We responded:
"Thank you for the five star review, Clement! Connor will be thrilled to hear your shout-out – he's a valued member of our team. We are grateful to have earned your trust!"
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Akshay Ravikumar

July 11, 2024

5  out of  5
rating by Akshay Ravikumar
"Very friendly and responsive staff! Love the way they patiently walk you through the policy and the documents before finalizing anything."
We responded:
"Thank you for your kind words! We're glad you appreciate our thorough approach to ensuring you fully understand your policy. We appreciate your business!"
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Anastazia Badeau

June 18, 2024

5  out of  5
rating by Anastazia Badeau
"I LOVE Dwight Mack State Farm Insurance!! I am FED UP with big insurance compsnies who have robots answering their lines & when someone finally does answer after a long wait, nobody can understand each other & the agent knows nothing! This office not only answers their own phones,& speaks intelligible English, but they are instantly aware of your needs and guide you to the best and personable options that fityour situation. If you are ready fo REAL people and amazing speedy personalized customer service, this is your go-to!!"
We responded:
"Anastazia, your review just made our day! We're thrilled to hear that you're loving our personalized service here at Dwight Mack State Farm. Thanks for choosing us!"
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Rudy Vukicevic

June 4, 2024

5  out of  5
rating by Rudy Vukicevic
"I received 5 star service from Dwight Mack and his team."
We responded:
"Thanks for the awesome review, Rudy! We're always here to help out and it's great to hear you felt taken care of. If you ever need anything else, you know where to find us."
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Diane Marlow

March 1, 2024

5  out of  5
rating by Diane Marlow
"Dwight and his team are always there to help with any insurance needs that we have. Very kind and friendly."
We responded:
"Diane, Thanks for taking the time to leave such a great review! It's always a pleasure to help you with your insurance needs. We strive to provide excellent service and it means a lot to hear that you find our team kind and friendly. Let us know if there's anything else we can do for you."
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Jenni Aho

February 23, 2024

5  out of  5
rating by Jenni Aho
"Dwight - thanks for your continued engagement, education, and support throughout the process of comparing different quotes as a prospect - to now working together! Your efforts have certainly made us feel good about changing insurance companies while improving our coverage. John & Jenni"
We responded:
"John and Jenni, It's been a pleasure working with you both and we look forward to continuing to provide you with top-notch service. Thanks for choosing State Farm!"
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kathy Joachim

January 5, 2024

5  out of  5
rating by kathy Joachim
"Dwight and associates are so so knowledgeable and helpful. Thank you."
We responded:
"Thank you so much, Kathy! We take pride in being knowledgeable and helpful for our clients. It's our pleasure to assist you with your insurance needs. Your appreciation means the world to me and my team at Dwight Mack State Farm!"
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Renee Abrahams

January 3, 2024

5  out of  5
rating by Renee Abrahams
"Dwight is always very helpful any time I have a question. I moved and got a new car and he made sure everything was changed accordingly. I would recommend him to anyone looking for a State Farm Agent."
We responded:
"Thank you, Renee, for sharing your experience! We appreciate your recommendation and are always here to assist with any questions you may have. Thanks for choosing Dwight Mack State Farm!"
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khristian Andreszcuk

December 22, 2023

5  out of  5
rating by khristian Andreszcuk
"Always helpful with questions and thankful for helping on the insurance with our house."
We responded:
"Khristian, Thanks for taking the time to leave a review! We are pleased that we were able to assist with your home insurance. We appreciate your business and are always here to answer any questions you may have."
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Logan Wenzel

December 7, 2023

5  out of  5
rating by Logan Wenzel
"Dwight and his team are excellent to work with! They do a tremendous job in supporting their community and small business customers."
We responded:
"Logan, thank you for sharing your experience! Your feedback means a lot to us here at Dwight Mack State Farm. If there's anything else we can do for you, please don't hesitate to let us know. We're here to help!"
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john bahe

December 2, 2023

5  out of  5
rating by john bahe
"Marian was totally AWESOME to work with on transferring to State Farm and really worked hard to help me get the coverage I needed."
We responded:
"Thank you, John, for your fantastic feedback! We're thrilled to hear that Marian provided an awesome experience and helped find the perfect coverage for you. We appreciate your trust in us!"
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Selina Martire

November 6, 2023

5  out of  5
rating by Selina Martire
"Great to work with! Everyone in the office was knowledgeable, friendly and helpful - 10/10 recommend!"
We responded:
"Selina, thank you for the glowing review! We're thrilled by your recommendation and look forward to assisting you again in the future."